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1st Line Support Officer

Job Title: 1st Line Support Officer
Contract Type: Contract
Location: Wolverhampton, West Midlands
Industry:
IT
Salary: £11.00 - £11.27 per hour
Reference: BBBH54424_1499872635
Contact Name: Sophie Snelson
Contact Email: s.snelson@parity.net
Job Published: July 12, 2017 16:17

Job Description

1st Line Support - Contract - 6 Months +

£11.00 - £11.37ph


As a 1st Line Support contractor you will be responsible for:

  • Providing first line support, advice and guidance to users of ICT throughout the council
  • Overseeing and monitoring handover of incidents to second line support.
  • Ensuring service performance is within established parameters.
  • Mentoring new starters within the Team

1st Line Support - Contract - 6 Months +

£11.00 - £11.37ph

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