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1st/2nd Line Support

Job Title: 1st/2nd Line Support
Contract Type: Permanent
Location: Welwyn Garden City, Hertfordshire
Industry:
IT
Salary: £200 - £225 per day
Start Date: ASAP
Reference: BBBH57887_1529583115
Contact Name: Ciara Murphy
Contact Email: c.murphy@parity.net
Job Published: June 21, 2018 13:11

Job Description

1st/2nd Line Support

1st/2nd Line Support/ Welwyn Garden City/ 12 Months/ Pharma/ £225p/d


Looking for a 1st/2nd Line Support to work in Welwyn Garden City to join team to provide IT support to over 1500 colleagues.

You must have prior experience of working in IT support teams, supporting:

  • Both Apple and PC desktop platforms and Microsoft and Google products, you'll also be confident in providing support for mobile devices.
  • Infrastructure such as our WAN, LAN and telephony systems.
  • Meeting room and our workplace.


You will take accountability of issues and ensure you bring in the relevant stakeholders and resolution teams. A proportion of your daily activities includes project work and deployments, you must be experienced working in, and delivering as part of a project or deployment team.

For more information please send through your CV

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