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2nd Line Support

Job Title: 2nd Line Support
Contract Type: Contract
Location: London, England
Industry:
IT
Salary: £200 - £220 per day
Start Date: ASAP
Reference: BBBH58270_1533044883
Contact Name: Ciara Murphy
Contact Email: c.murphy@parity.net
Job Published: July 31, 2018 14:48

Job Description

2nd Line Support Analyst

2nd Line Support / Inside IR35 / London / £200-£220p/d / 2 Months

Looking for a 2nd Line Support Analyst based in London with experience in working with Office 365 for an Inside IR35 role.

Day to day tasks will include handovers to new starters of Laptops/Tablets/Mobile Phones. The building of these devices, as well as ensuring the customers are comfortable with the technology before leaving the room. Remote assistance is a big part of the role and therefore technical fixes and the ability to troubleshoot and use your own initiative are needed.

Skills/Experience Required

  • IT Literate
  • Customer service experience
  • 1st or 2nd Line Support
  • Works well under pressure
  • MS packages experience
  • Previous experience of working with 365
  • Experience of working using remote connection tools


For more information please send in your CV

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