W1siziisinrozw1lx2fzc2v0cy9wyxjpdhktchjvzmvzc2lvbmfscy9qcgcvymfubmvylwrlzmf1bhqtam9ilmpwzyjdxq

Latest Opportunities

Connecting

2nd Line Support Engineer - Mac, Google Apps, Windows 8.1 - SC

Job Title: 2nd Line Support Engineer - Mac, Google Apps, Windows 8.1 - SC
Contract Type: Contract
Location: London, England
Industry:
IT
Salary: £0.00 - £200 per day
Start Date: ASAP
Reference: BBBH55150_1505826071
Contact Name: Andrew Grist
Contact Email: a.grist@parity.net
Job Published: September 19, 2017 14:01

Job Description

2nd Line Support Engineer - Mac, Google Apps, Windows 8.1 - Contract - London - SC Cleared

2nd Line Support Engineer is currently required to work for our client in London for an initial 3 Month Contract.

Rate: £200 per day
Location: London
Duration: 3 months
Start Date: ASAP

Required skills:

  • A good technical background with knowledge and experience of the following technologies: Mac OS, Windows 8.1, Google Apps, iOS, WiFi, Android, Microsoft Office 2013
  • Experience of Supporting Mac's
  • Experience with Google Apps
  • Carry out desk side visits where appropriate
  • Prioritise incidents effectively and maintain SLAs
  • Support two different departments from the same service desk
  • Operate the VIP service
  • Build relationships with users
  • A good understanding of service desk challenges
  • Proven experience of using remote desktop support tools
  • Proven experience of supporting more than one company from the same service desk
  • Broad understanding of IT infrastructures an advantage
  • A logical approach to problem solving
  • Experience of working in a corporate IT service management environment

Please note current CTC or SC clearance is required for this role.

2nd Line Support Engineer - Mac, Google Apps, Windows 8.1 - Contract - London - SC Cleared

Parity - Source, Develop, Transform

Parity Professionals Ltd acts in the capacity of an Employment Business when providing contract work finding services.