2nd Line Support Engineer - Mac, Google, W 8.1 - SC Cleared
Job Title: | 2nd Line Support Engineer - Mac, Google, W 8.1 - SC Cleared |
Contract Type: | Contract |
Location: | London, England |
Industry: | |
Salary: | £200 - £215 per day |
Start Date: | ASAP |
Reference: | BBBH55150_1524067185 |
Contact Name: | Andrew Grist |
Contact Email: | a.grist@parity.net |
Job Published: | April 18, 2018 16:59 |
Job Description
2nd Line Support Engineer - Mac, Google Apps, Windows 8.1 - Contract - London - SC Cleared
2nd Line Support Engineer is currently required to work for our client in London for an initial 3 Month Contract.
Rate: £200 per day
Location: London
Duration: 3 months
Start Date: ASAP
Required skills:
- A good technical background with knowledge and experience of the following technologies: Mac OS, Windows 8.1, Google Apps, iOS, WiFi, Android, Microsoft Office 2013
- Experience of Supporting Mac's
- Experience with Google Apps
- Carry out desk side visits where appropriate
- Prioritise incidents effectively and maintain SLAs
- Support two different departments from the same service desk
- Operate the VIP service
- Build relationships with users
- A good understanding of service desk challenges
- Proven experience of using remote desktop support tools
- Proven experience of supporting more than one company from the same service desk
- Broad understanding of IT infrastructures an advantage
- A logical approach to problem solving
- Experience of working in a corporate IT service management environment
***Please note current SC clearance is required for this role***
2nd Line Support Engineer - Mac, Google Apps, Windows 8.1 - Contract - London - SC Cleared
Parity - Source, Develop, Transform
Parity Professionals Ltd acts in the capacity of an Employment Business when providing contract work finding services.

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