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2nd Line Support Officer

Job Title: 2nd Line Support Officer
Contract Type: Contract
Location: Wolverhampton, West Midlands
Industry:
IT
Salary: £90 - £100 per day
Reference: BBBH55217_1506339212
Contact Name: Sophie Snelson
Contact Email: s.snelson@parity.net
Job Published: September 25, 2017 12:33

Job Description

2nd Line Support Officer - 6 Month Contract

£100pd - Second Line Support

Inside IR35

As a 2nd Line Support Officer you will work as part of a team to provide service and support to individuals across the organisation.

As a 2nd Line Support Officer you will be responsible for;

  • Resolving issues on devices such as laptops, mobile devices, phones and desktops
  • Recording IT issues appropriately
  • Supporting all IT users
  • Installation of hardware and software
  • Reporting all open incidents

Experience and knowledge required to be successful includes;

  • Understanding of IT and data security
  • Customer service and focused
  • Incident reporting
  • Service desk procedures

2nd Line Support Officer - 6 Month Contract

£100pd - Second Line Support

Inside IR35

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