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3rd Line Support Analyst

Job Title: 3rd Line Support Analyst
Contract Type: Permanent
Location: Glasgow, Scotland
Salary: £30306 - £35010 per annum
Reference: BBBH60206_1552064438
Contact Name: Rachel Beattie
Contact Email: r.beattie@parity.net
Job Published: March 08, 2019 17:00

Job Description

3rd Line Support - Permanent - Glasgow - £30,306 - £35,010 per annum

Our client is looking for a 3rd Line Support to join their team on a permanent basis based in Glasgow. This role will deliver support for Microsoft Services to approximately 3500 end users.

Essentials Skills:

  • HNC or SCQF Level 7 or equivalent in an IT related subject
  • Knowledge and experience in Active Directory, Azure AD, Exchange Online and Office products
  • Basic understanding of other Microsoft O365 components such as:RMS, Intune , ADFS , Skype for Business , Azure , PowerShell , Sharepoint Online
  • Customer Focused with the ability to understand and resolve technical issues

Desirable Skills:

  • Relevant Microsoft Certification (MCSE)
  • ITIL Foundation
  • Knowledge and experience of SCCM

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