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3rd Line Support - Glasgow

Job Title: 3rd Line Support - Glasgow
Contract Type: Contract
Location: Glasgow, Scotland
Salary: £158 - £161 per day
Start Date: ASAP
Reference: BBBH60539_1553602974
Contact Name: Rhys Jones
Contact Email: r.jones@parity.net
Job Published: March 26, 2019 12:23

Job Description

3rd Line Support (EUC) - Glasgow - 3 Months

Our public sector client is seeking a EUC 3rd line Support Analyst who will be responsible for providing support on all aspects of the EUC environment including Active Directory, Build creation and management, patching and software packaging and deployment. They will respond to incidents and request allocated to the team within the Service Now systems. They will work with project teams to implement new or improved services with the end user computing space.


  • HNC or SCQF Level 7 or equivalent in an IT related subject
  • ITIL Foundation
  • Knowledge and experience in End User Computing environment support
  • Understanding of the key EUC components such as :b
    • Build creation and management
    • End user device patching
    • AD
    • Software packaging and deployment
  • Knowledge and experience of SCCM

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