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3rd line Technical Support/Infrastructure Project Manager

Job Title: 3rd line Technical Support/Infrastructure Project Manager
Contract Type: Permanent
Location: Manchester, Greater Manchester
Salary: £45 - £48 per annum + 8% bonus
Reference: BBBH55347_1507821919
Contact Name: Lorraine Cunningham
Contact Email: l.cunningham@parity.net
Job Published: October 12, 2017 16:25

Job Description

3rd line Technical Support/Infrastructure Project Manager

This top tech company is growing - fast - and is ranked highly for their innovation and customer / client relations. They pride themselves in quality of service and product offerings and aim to hire the best people to continue to grow this. There is an opportunity for an Infrastructure Systems Engineer to join this expanding business to aid its continued growth.

The Role

As one of the more senior Infrastructure Engineer, you will be working with other technical colleagues providing second and third line support and will be given ample opportunity to provide input to their future projects and plans.
You will be responsible for setting up and managing projects, ensuring that any changes and new technologies are successfully implemented.
You will be responsible for all infrastructure and operations aspects of the retained servers, systems storage, Active Directory, data migrations to cloud, physical to virtual and overall improvements.

You will also be maintaining and implementing effective working practices, aiding the design and maintenance of the infrastructure strategy and model to improve systems availability, performance and incidents. You could also be taking part within key projects such as AWS, SCCM and MDM implementations.

There is an on-call rota which you may be part of, when needed.

The Technical Environment

Working with data centre technologies such as SAN, Virtualisation, Servers and Network. You will need to have a good mix of skills for this technical environment which includes:

  • AWS/Azure
  • Windows server/clients
  • MAC clients
  • Active Directory
  • Backups
  • PowerShell
  • Office 365

You will also have a good knowledge of the industry and best practices, methodologies, techniques, tools and resources.

The Local Environment:

Uber modern offices which have all the latest mod-cons, bright surroundings in the heart of Manchester centre. You will be in the technical hub of the north and be within a company who supports learning, sponsors tech events and has a solid team of inspirational technical minds.

Very Agile, fully CI and dev ops focused. They are also a company who really do look after their staff - regular one 2 ones, 3 month reviews, development plans with clear objectives to promotion. They want you to succeed so you just have to have the drive to do so!

£45,000 - £48,000 Manchester base

Please contact for more detail

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