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3rd line Technical support

Job Title: 3rd line Technical support
Contract Type: Permanent
Location: Manchester, Greater Manchester
Salary: £45000 - £48000 per annum + BONUS
Reference: BBBH55060_1506433672
Contact Name: Lorraine Cunningham
Contact Email: l.cunningham@parity.net
Job Published: September 26, 2017 14:47

Job Description

Technical support/ 3rd line Systems Engineer

This top tech company is growing - fast - and is ranked highly for their innovation and customer / client relations. They pride themselves in quality of service and product offerings and aim to hire the best people to continue to grow this. There is an opportunity for a Systems Engineer to join this collaborative business and continue to help this growth.

The role
As Systems Engineer, you will be working with other technical colleagues providing second and third line support and will be given ample chance to heavily input towards future projects. You will ensure that any changes are successfully implemented. You will be responsible for all infrastructure and operations aspects of the retained server, storage and AD.
You will also be maintaining and implementing effective working practices, aiding the design and maintenance of the infrastructure strategy and model to improve systems availability, performance and incidents. You will also be taking part within key projects such as AWS, SCCM and MDM
There is an on-call rota which you will be part of.
The Tech
Working with data centre technologies such as SAN, Virtualisation, Servers and Network. You will also have an excellent working knowledge and experience of AWS/Azure, Windows server/clients, MAC clients, Active Directory, Backups, PowerShell, Office 365. You will also have a good knowledge of the industry and best practices, methodologies, techniques, tools and resources.

The Environment:

Uber modern offices which have all the latest mod-cons, bright surroundings in the heart of Manchester centre. You will be in the technical hub of the north and be within a company who supports learning, sponsors tech events and has a solid team of inspirational technical minds.

Very Agile, fully CI and dev ops focused. They are also a company who really do look after their staff - regular one 2 ones, 3 month reviews, development plans with clear objectives to promotion. They want you to succeed so you just have to have the drive to do so!

£45,000 - £48,000 Manchester base
Please contact for more detail

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