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Application Engineer - Glasgow - Permanent

Job Title: Application Engineer - Glasgow - Permanent
Contract Type: Permanent
Location: Glasgow, Scotland
Industry:
IT
Salary: £23665 - £24971 per annum + depending on experience
Start Date: ASAP
Reference: BBBH57681_1527865875
Contact Name: Craig Ross
Contact Email: c.ross@parity.net
Job Published: June 01, 2018 16:11

Job Description

Application Engineer - Glasgow - Permanent

Applications Engineer required on a permanent basis based in Glasgow to report into the Senior Applications Engineer and be responsible for supporting the day-to-day operation, development and maintenance of SQA's Application environments.

You will monitor and manage the various applications and resources within the application environments, ensuring that they are operating efficiently and according to service level agreements. You will also provide second line user support to the Service Desk staff concerning any of the facilities provided by the Applications team to identify and resolve associated problems.

You will also be required to -

  • Ensure the correct operation of the application environments including, maintaining user accounts, applying software releases and upgrades, ensuring standards are adhered to
  • Provide advice, assistance, training and guidance to colleagues across the organisation in relation to the IT applications to ensure compliance with usage policies
  • Carry out a range of development tasks to create or maintain tools to automate regularly required tasks for application environments.
  • Ensure that user accounts are managed appropriately and security levels maintained so that staff have appropriate access to IT Systems to carry out their duties
  • Ensure that disaster recovery systems and system backup policies are kept up to date, operational and synchronized with live operational systems to ensure all systems are operational as soon as possible after any outage
  • Create and maintain documentation regarding the facilities provided by the Application teams to aid understanding of the systems, their operation and to assist in problem resolution.

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