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Application Support Analyst - SAP HR

Job Title: Application Support Analyst - SAP HR
Contract Type: Permanent
Location: Leeds, West Yorkshire
Salary: £33000 - £39000 per annum + Additional Benefits
Start Date: ASAP
Reference: BBBH60950_1561372918
Contact Name: Michael Hartley
Contact Email: m.hartley@parity.net
Job Published: June 24, 2019 11:42

Job Description

Application Support Analyst - Permanent - £33-39K + Benefits - Leeds Based

Our Public Sector client is looking for a permanent Application Support Analyst to act as an internal SAP consultant with the key responsibility being the implementation of new and improved functionality.


  • Providing support for core services by handling incidents, undertaking investigation, working with colleagues to confirm bugs and providing clear and timely communication with users;
  • Responsible for effectively planning and allocating your own time, and the time of others when appropriate, to ensure efficient deployment of resources, planning and prioritising work in line with the aims, objectives and priorities of the wider IT Service;
  • Establishing and maintaining effective working relationships with a wide range of individuals at all levels;
  • Analysing a range of management information, identifying trends and patterns to ensure that application support services form part of a process of continual service improvement;
  • Proactively support the development and implementation of a customer focused application support service;
  • Responsible for training, mentoring and coaching colleagues in the team to share best practice and ensure high standards of application support are consistently provided to all customers;

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