Latest Opportunities


Application Support Team Leader

Job Title: Application Support Team Leader
Contract Type: Permanent
Location: London, England
Salary: £50000 - £60000 per annum
Reference: BBBH54296_1499095188
Contact Name: Sophie Snelson
Contact Email: s.snelson@parity.net
Job Published: July 03, 2017 16:19

Job Description

Application Support Team Leader - Permanent - London

£50,000 - £60,000

My client is actively seeking an Application Support Team Leader to join their business on a permanent basis based in London, with some travel to other offices.

As an Application Support Team Leader you will be responsible for providing and leading high quality operational and technical application and system support to internal business functions.

As an Application Support Team Leader you will be responsible for;

  • Being an active hands-on team leader
  • Lead and prioritise all the 2nd Line Application Support teams work load
  • Assign/Reassign incident tickets as and when required, including to own queue
  • Manage and own the APM process
  • Develop, co-ordinate and promote the effective functioning of application problem management activities
  • Provide 2nd line Application Support on internally and externally hosted application
  • Provide input to administering and maintaining all production and internal environments within our MS Azure Cloud

Experience and knowledge required to be a successful candidate;

  • MS SQL Server 2008 - 2016
  • MS Azure Cloud Services - EBS, BizTalk, Logic Apps
  • Problem and incident management - end to end process
  • Change and release management processes - SQL/SSRS/SSIS
  • Understanding of property management and accounting business processes
  • CRM/HR Systems and platforms
  • Supervisory or management experience within an enterprise environment supporting critical business applications, including recruitment and selection, 1:1s, appraisals, individual and team performance, KPIs, attendance, etc.
  • Extensive problem solving and debugging skills
  • Ability to support production upgrades and support the products and technologies Experience in providing services to agreed SLA's and OLA's

Application Support Team Leader - Permanent - London

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Parity Professionals Ltd acts in the capacity of an Employment Agency when providing permanent recruitment services.