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Customer Adviser x 3

Job Title: Customer Adviser x 3
Contract Type: Temporary
Location: Paisley, Renfrewshire
Industry:
Salary: £23000 - £27800 per annum + depending on experience (pro rata)
Start Date: 15th January 2018
Reference: BBBH56071_1513259418
Contact Name: Emer Meehan
Contact Email: e.meehan@parity.net
Job Published: December 14, 2017 13:50

Job Description

Customer Adviser - Paisley - 10 weeks

We have a fantastic opportunity for several experienced Customer Advisor based in Paisley for a 10-week piece of work.

You will be required to conduct telephone interview, handle customer contact, log all information, providing advise over the phone, email and web chat.

Essential skills -

  • Proven track record in call handling
  • Previous experience of using online tools to record and monitor customer contacts
  • Excellent verbal communication skills
  • Good technical knowledge of Microsoft office tools
  • Ability to use good listening and questioning techniques
  • Good attention to detail and an ability to record specific information from customers accuratel
  • Basic understanding of technical issues affecting web service use

Desirable skills -

  • Proven track record in recruiting individuals to participate in campaigns and research activities via telephone
  • Strong understanding of all SDS products and services

If you have the skills and experience required for this position, please send me your CV for consideration.

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Parity Resources Ltd acts in the capacity of an Employment Business when providing contract work finding services.

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