Customer Care Co-ordinator
Job Title: | Customer Care Co-ordinator |
Contract Type: | Contract |
Location: | Welwyn Garden City, Hertfordshire |
Industry: | |
Salary: | £10 - £10.35 per hour |
Reference: | BBBH56935_1523359527 |
Contact Name: | Ciara Murphy |
Contact Email: | c.murphy@parity.net |
Job Published: | April 10, 2018 12:25 |
Job Description
Customer Care Co-ordinator
Primary Responsibilities:
- To process customer orders promptly and accurately within the required timeframes.
- Customers include: Retail chemists/ Wholesalers / Dispensing doctors/Hospital pharmacies/ Outsourced pharmacies/ Home Healthcare and Compounders
- To handle and respond to customer queries and enquiries promptly, politely and effectively to defined Departmental Standards
Desirable Knowledge and Experience
- Experience of working within a customer services environment, ideally in the pharma industry
- Query management, negotiating skills and complaint handling
- Cross team working
- Previous SAP and query management systems experience
- MS Office: Google Mail, Word and Excel
Please send through your CV and i can give you a call with further information
Parity - Source, Develop, Transform
Parity Professionals Ltd acts in the capacity of an Employment Business when providing contract work finding services.

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