Customer Care Co-ordinator
Primary Responsibilities:

• To process customer orders promptly and accurately within the required timeframes.
• Customers include: Retail chemists/ Wholesalers / Dispensing doctors/Hospital pharmacies/ Outsourced pharmacies/ Home Healthcare and Compounders
• To handle and respond to customer queries and enquiries promptly, politely and effectively to defined Departmental Standards

Desirable Knowledge and Experience

• Experience of working within a customer services environment, ideally in the pharma industry
• Query management, negotiating skills and complaint handling
• Cross team working
• Previous SAP and query management systems experience
• MS Office: Google Mail, Word and Excel

Please send through your CV and i can give you a call with further information

Parity - Source, Develop, Transform

Parity Professionals Ltd acts in the capacity of an Employment Business when providing contract work finding services.