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Customer Service Advisor

Job Title: Customer Service Advisor
Contract Type: Permanent
Location: Warrington, Cheshire
Industry:
Salary: £16000 - £17600.00 per annum
Reference: BBBH55812_1511198987
Contact Name: Emma Passos
Contact Email: e.passos@parity.net
Job Published: November 20, 2017 17:29

Job Description


Customer Service Advisor
Warrington, Full time (Up to £17,600)

Working in a contact centre of around 20 Customer Service Advisors, you will be playing a pivotal role supporting customers on various queries.


You will be providing this valuable service over the phone and email to multiple customers across the UK.

The role will be shift work working between the hours of 8am and 7pm Monday to Friday with one Saturday per month worked (10am -2pm shift). Saturdays, will be given back to you as time off in lieu.


Experience and Skills:

  • Previous experience in a Contact Centre environment.
  • Ability to communicate clearly.
  • Strong customer focus.
  • Ability to deal with difficult situations in an assertive and supportive manner.
  • Ability to work as part of a team with active and valuable contribution.
  • Excellent computer and keyboard skills with experience of using Microsoft Office applications.
  • Ability to work flexibly to meet the demands of the business including shift rotations and weekend work.

Benefits

  • Up to 28 days holiday per year
  • Childcare vouchers
  • Lunch on us, once a month
  • Fresh fruit every day
  • Free car parking
  • Private healthcare

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