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Customer Service Receptionist - 3 month - Edinburgh - £13.60p/h

Job Title: Customer Service Receptionist - 3 month - Edinburgh - £13.60p/h
Contract Type: Contract
Location: Edinburgh, Scotland
Industry:
Salary: £13.60 - £15.20 per hour
Start Date: ASAP
Reference: BBBH57958_1530258920
Contact Name: Barbara Tomaszewska
Contact Email: B.Tomaszewska@parity.net
Job Published: June 29, 2018 08:55

Job Description

We have a fantasitic opportunity for an experienced Customer Service Receptionist with one of our public sector clients based in Edinburgh.

Main duties:

  • providing 1st class customer service and responding to enquires and requests according to agreed SLA's
  • monitor and process email inboxes and distribute as required
  • provide switchboard cover as required
  • ensure all administrative tasks related to the online portal are carried out
  • make reservations using the booking bug system

Essential:

  • ability to prioritise workload
  • ability to analyse information to support recommendations or requirements of stakeholder ensuring the correct information/data records are provided
  • flexible approach to working
  • call centre experience

Desirable

  • working knowledge of the Land Registration process

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