Data And Voice Network Specialist
|Job Title:||Data And Voice Network Specialist|
|Salary:||£320 - £350 per day|
|Contact Name:||Cameron De Souza|
|Job Published:||July 12, 2017 12:35|
Data & Voice Network Specialist - Cambridgeshire
£300-350 Per Day -
3 months Initial contract
The Data & Voice Network Specialist reports to the Data & Voice Network Architect & Manager and is responsible for ensuring all IT Voice & Data systems are managed to meet business needs.
This includes managing changes to the data & voice infrastructure through projects and other change requests and managing third party data & voice infrastructure suppliers to meet service level agreements.
To support the existing data & voice IT infrastructure and help to provide a quality support service to all users. To install and manage installation of new IT systems and reconfigure existing ones.
Dependent on agreed working patterns between manager and employee, this post may be a Designated Night Worker post under the Working Time Regulations 1998.
Main Duties and Responsibilities
1.1 Take responsibility for configuration and availability of the full production infrastructure stack, including public and private cloud infrastructure hosting and equipment rooms.
1.2 Be responsible for production data & voice infrastructure and connectivity across all sites both WAN and LAN including telephony, VOIP, Networks, firewalls and Wi-Fi networks, on-premise and in the cloud.
1.3 Working within the IT Department and with the IT service desk to ensure appropriate monitoring is in place to enable proactive problem
management, including the production of disaster recovery and incident response plans.
1.4 Ensure all data & voice infrastructure has effective resource and capacity monitoring and that infrastructure capacity plans are established and maintained.
1.5 Working with the Information Governance team, maintain the security and integrity of the data & voice infrastructure, ensuring compliance with relevant regulations and practices.
1.6 Participate in the appropriate out-of-hours third line support to provide the required business continuity, leadership and incident management provision.
1.7 Perform diagnostic procedures to identify and rectify problems reported, offer telephone advice or resolution where possible. Visit user base/site to help resolve issues as required.
1.8 Forward appropriate help calls to third party support service providers, recording the suppliers call reference and any other details required in the currently documented procedure.
1.9 Monitor progress of fault resolution with IT staff, customers and third party maintenance contractors, informing the customer of any delays and then invoke escalation procedures when
4.1 Ensure appropriate continuous professional development to enhance skills and promote cross-skilling of staff in order to meet and support the demands of IT and the business.
4.2 Communicates effectively with a range of internal and external stakeholders, from senior management to clinical, operational and administrative teams.
4.3 Liaise with service users and system suppliers to ensure joined-up provision of services and negotiate timelines for provision and support of systems.
4.4 Explaining and summarising highly complex technical is
sues and risks to non-technical stakeholders.
4.5 Challenging and influencing the outcome of decisions and assumptions where appropriate.
If you have the relevant experience for this position please Apply!!
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