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Global Head of Service Management

Job Title: Global Head of Service Management
Contract Type: Contract
Location: Chiswick, London
Industry:
IT
Salary: Up to £0.00 per annum
Reference: BBBH60624_1554288103
Contact Name: Connor Walker
Contact Email: c.walker@parity.net
Job Published: April 03, 2019 11:41

Job Description

Global Head of Service Management

West London

Contract

An opportunity for a Global Head of Service Management has become available at a global-scale organisation based in West London.

The purpose of this role is to set strategies for service delivery that support the strategic needs of the client. You will authorise allocation of resources for monitoring service delivery arrangements and provides leadership within the industry on the identification of future trends (for example, technical, market, industrial, socioeconomic, legislative).

Preferred Skills/Experience

  • Displays good inter-personal skills at all levels of contact and in a wide variety of situations
  • Demonstrates the ability to make, and take responsibility for, sound and far reaching decisions on major technical and service delivery issues
  • Displays up to date knowledge of significant areas of operational and/or development environments
  • Shows a thorough understanding of applicable project management and/or operational management standards and procedures including technical, quality, safety, security and financial matters across all areas of Service delivery
  • Communicates the potential impact of emerging practices and technologies on organisations and individuals and assesses the risks of using or not using such practices and technologies
  • Ensures that the organisation develops and mobilises the full range of required skills and capabilities
  • ITIL Practitioner

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