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Helpdesk Technician

Job Title: Helpdesk Technician
Contract Type: Contract
Location: Edinburgh, Scotland
Salary: £100 - £120 per day
Start Date: ASAP
Reference: BBBH54782_1502889094
Contact Name: Jessica Roberts
Contact Email: j.roberts@parity.net
Job Published: August 16, 2017 14:12

Job Description

IT Helpdesk Technician - 3 Months - Edinburgh - Windows, Active Directory, O365.

Our public sector client based in Edinburgh has an exciting opportuntiy for a skilled IT Helpdesk Technician. You will be responsible for providing 1st and 2nd line support, resolving issues, logging calls and incidents and providing excellent customer care and service.

Essential skills:

  • Technical knowledge of Microsoft Windows in an Exchange and Active Directory environment.
  • Experience of using Microsoft Office applications, Outlook, and Office 365.
  • Experience of providing 1st and 2nd line support
  • Experience of supporting smartphones/tablets, laptops and remote users.
  • Experience of using an incident management software package

Parity - Source, Develop, Transform

Parity Professionals Ltd acts in the capacity of an Employment Business when providing contract work finding services.

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