IT Configuration Management Specialist

Contract. 3 Months +. Immediate start £450-£475 Per day. Barnsley

IT Configuration Management Specialist required urgently in Barnsley. The project will see the set-up, build and maintenance of a new CMDB and associated Configuration Management processes as critical to the success of its new services. The role requires specialist knowledge and experience of the production and set-up of Service Asset and Configuration Management process and procedures, preferably with an IT communications background.

The role

• Production and set-up of an initial SACM process, procedures and associated work instructions;
• Identification of the CI types to be captured in the CMDB;
• Identification of the business and technical services, so the correct CI relationships can be built in to the CMDB;
• Agreement of the structure of the CMDB with Service Desk supplier;
• Agreement of a CI template to capture updates from suppliers;
• Identification of CMDB tests to be incorporated in the wider service readiness testing;
• Identification of reports and access to the CMDB to support the control and audit processes;
• Review and input to the other Service Management processes to ensure they work with the SACM process and provide adequate control over Cis (particularly the Incident, Change, and Release and Deployment processes);
• Agreement and implementation between client the suppliers of how changes will be made to the CMDB;
• Implementation of checks and audit processes to ensure the integrity of the CMDB is maintained. Agreement of any corrective actions if this is not the case;
• *Handover and support to existing staff

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