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IT Customer Support

Job Title: IT Customer Support
Contract Type: Contract
Location: Hertfordshire, England
Industry:
IT
Salary: £15.00 - £18.00 per hour
Reference: BBBH56449_1517491521
Contact Name: Sophie Snelson
Contact Email: s.snelson@parity.net
Job Published: February 01, 2018 13:25

Job Description

IT Customer Support Engineer - Windows 10 rollout

IT Support - 6 Month Contract

Hertfordshire

£18.00 per hour

As an IT customer Support will spend majority of your time on a Windows 10 laptop upgrade /refresh program to over 1,000 end clients. Outside of the project work you will provide proactive, customer focused, face to face support to over 2,000 end users.

Windows 10 Project Responsibilities include:

  • Unboxing laptops and logging in our inventory management system
  • Staging laptops in accordance to defined imaging process
  • Configuring laptops to customer specifications
  • Deploying equipment to the customer within agreed timeframes
  • Maintain a safe working environment
  • Decommissioning of redundant hardware



The ideal candidate will have experience working in a customer facing environment and working to tight deadlines. You will be able to work well under pressure, both on your own and within a team.

IT Customer Support Engineer - Windows 10 rollout

IT Support - 6 Month Contract

Hertfordshire

£18.00 per hour

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Parity Professionals Ltd acts in the capacity of an Employment Business when providing contract work finding services.