IT Helpdesk Technician - 1st Line Support

Required for 12 week contract for public sector client based in Edinburgh

We have a fantastic opportunity for an experienced IT helpdesk Technician (1st Line Support).

Essential skills

• Proven IT helpdesk and customer service experience
• Ability to work calmly under pressure
• General organisational IT awareness, from a user perspective e.g. familiar with use of a PC, Windows, systems generally.
• Ability to troubleshoot IT issues
• ITIL foundation awareness or certification

NB - this role fall within scope of IR35

Parity - Source, Develop, Transform

Parity Professionals Ltd acts in the capacity of an Employment Business when providing contract work finding services.