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IT Helpdesk Technician - 1st Line Support

Job Title: IT Helpdesk Technician - 1st Line Support
Contract Type: Contract
Location: Edinburgh, Scotland
Salary: £14.66 per hour
Start Date: 25/09/2017
Reference: BBBH54986_1504600510
Contact Name: Craig Ross
Contact Email: c.ross@parity.net
Job Published: September 05, 2017 09:35

Job Description

IT Helpdesk Technician - 1st Line Support

Required for 12 week contract for public sector client based in Edinburgh

We have a fantastic opportunity for an experienced IT helpdesk Technician (1st Line Support).

Essential skills

  • Proven IT helpdesk and customer service experience
  • Ability to work calmly under pressure
  • General organisational IT awareness, from a user perspective e.g. familiar with use of a PC, Windows, systems generally.
  • Ability to troubleshoot IT issues
  • ITIL foundation awareness or certification

NB - this role fall within scope of IR35

Parity - Source, Develop, Transform

Parity Professionals Ltd acts in the capacity of an Employment Business when providing contract work finding services.