|Job Title:||IT Helpdesk|
|Salary:||£110 - £120 per day|
|Start Date:||ASAP OCTOBER START|
|Contact Name:||Jessica Roberts|
|Job Published:||October 12, 2017 17:40|
Helpdesk Technician - Immediate Start - 4 weeks - Edinburgh - £110/£120 per day.
Our Higher Education client based in Edinburgh has an exciting opportuntiy for a skilled IT Helpdesk professional to support students and staff with 1st/2nd line IT issues. This is an urgent requirement for someone to start as soon as possible for a duration of four weeks.
- Experience in supporting users with little technical knowledge with understandable and adaptable use of language
- Previous experience of providing 1st/2nd line support face to face and over the phone
- Experience of contributing information regarding systems and procedures to handbooks and guidance manuals
- Experience of resolving IT issues and logging issues, escalating when necessary
- Experience of supporting mobile devices and printers
- Knowledge of Windows 7/10, Office 2013/Office 2016 and Office 365
The ideal candidate will have previous experience of working with a higher education organisation supporting staff and students.
Parity - Source, Develop, Transform
Parity Professionals Ltd acts in the capacity of an Employment Business when providing contract work finding services.
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