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IT Service Delivery Manager / Change Manager - ITIL - £23-29k

Job Title: IT Service Delivery Manager / Change Manager - ITIL - £23-29k
Contract Type: Permanent
Location: Edinburgh, Scotland
Industry:
IT
Salary: £22800 - £29000 per annum + excellent pension and benefits
Start Date: Immediate
Reference: BBBH55734_1510595494
Contact Name: Emily Cotterill
Contact Email: e.cotterill@parity.net
Job Published: November 13, 2017 17:51

Job Description

IT Service Delivery Manager / Change Manager - ITIL required for permanent role based in Edinburgh with a public sector client

£22,810-£29,020 per annum

Working within the IT Service Centre team, the post holder will have the responsibly of managing the change-related ITIL processes in the organisation. Liaising with the business and internal IT colleagues the post holder will manage, monitor and drive IT Change Management processes and procedures to deliver an efficient and effective service. The post holder will also have day to day responsibilities to manage in link with service asset and configuration management and knowledge management.

Essential Skills

  • Knowledge of ITIL framework, ideally qualified to Foundation level
  • Experience in IT Service Delivery or similar process driven environment
  • Experience of IT Change Management (and introducing into an organisation).
  • Excellent MS Office skills
  • Experience of chairing meetings
  • Experience of working with project management methodologies (e.g. Agile or Waterfall)

The client offers an excellent benefits package including flexible working hours (where appropriate), childcare vouchers, support for further education and personal development, study leave along with healthcare and staff discount schemes.

Parity Professionals - Source, Develop, Transform

Parity Professionals Ltd acts in the capacity of an Employment Agency when providing permanent recruitment services.