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IT Service Desk Analyst - 9 Months - Dundee - £125 - £140

Job Title: IT Service Desk Analyst - 9 Months - Dundee - £125 - £140
Contract Type: Contract
Location: Dundee, Scotland
Industry:
IT
Salary: £125 - £140 per day
Start Date: ASAP
Reference: BBBH57895_1533051844
Contact Name: Barbara Tomaszewska
Contact Email: B.Tomaszewska@parity.net
Job Published: July 31, 2018 16:44

Job Description

IT Service Desk Analyst - 9 Months - Dundee -£125 - £140 per day

We have fantastic opportunity for experienced IT helpdesk professional for a 9 months contract based in Dundee.

Main Duties:

  • Logging and resolving requests for IT support
  • Processing or assigning to 2nd line support teams
  • IT admin tasks and telephone cover simultaneously.

Essential:

  • Proven IT helpdesk and customer service experience
  • Ability to work under pressure
  • General organisational IT awareness from a user perspective - use of PC, Windows systems generally
  • Ability to troubleshoot IT issues
  • ITIL foundation awareness

Desirable:

  • ITILv3 Foundation Certification
  • Experience of Jira Service Desk, Jira, Confluence

This role falls inside IR35 legislation and it is with immediate start!

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