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IT Service Desk Analyst - 9 Months - Dundee -£125 - £130 per da

Job Title: IT Service Desk Analyst - 9 Months - Dundee -£125 - £130 per da
Contract Type: Contract
Location: Dundee, Scotland
Salary: £125 - £130 per day
Start Date: ASAP
Reference: BBBH57895_1530171008
Contact Name: Barbara Tomaszewska
Contact Email: B.Tomaszewska@parity.net
Job Published: June 28, 2018 08:30

Job Description

IT Service Desk Analyst - 9 Months - Dundee -£125 - £130 per day

We have fantastic opportunity for experienced IT helpdesk professional for a 9 months contract based in Dundee.

Main Duties:

  • Logging and resolving requests for IT support
  • Processing or assigning to 2nd line support teams
  • IT admin tasks and telephone cover simultaneously.


  • Proven IT helpdesk and customer service experience
  • Ability to work under pressure
  • General organisational IT awareness from a user perspective - use of PC, Windows systems generally
  • Ability to troubleshoot IT issues
  • ITIL foundation awareness


  • ITILv3 Foundation Certification
  • Experience of Jira Service Desk, Jira, Confluence

This role falls insidie IR35 legislation

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