Latest Opportunities


IT Support Assistant

Job Title: IT Support Assistant
Contract Type: Permanent
Location: Edinburgh, Scotland
Salary: Up to £29135 per annum
Start Date: ASAP
Reference: BBBH58933_1539012917
Contact Name: Rhys Jones
Contact Email: r.jones@parity.net
Job Published: October 08, 2018 16:35

Job Description

IT Support Assistant - Edinburgh - Permanent - £29,135

Main Duties

  • To provide 1st and 2nd line application, OS and hardware support for internal and remote workers.
  • To resolve user issues in a timely fashion and to escalate with relevant details where appropriate
  • Contribute to the development and documentation of IT procedures and processes.
  • To test, commission and install new software, hardware and IT systems
  • Act as a technical resource in projects as directed by manager
  • To assist in the maintenance, relocation and removal of equipment
  • To carry out any other reasonable duties as requested by manage


  • Service Desk experience providing support to a multi-site organisation
  • Strong technical support capability covering Windows 10, MS Office, Active Directory, MS Exchange and iOS configuration


  • Experience of iManage, Citrix, Windscribe, Workshare, Mobile Iron and Mimecast

Parity Professionals - Source, Develop, Transform

Parity Professionals Ltd acts in the capacity of an Employment Agency when providing permanent recruitment services.

We welcome applications from all sections of society and applicants will be considered on the basis of their suitability for the position

At Parity, we are committed to protecting your privacy, we will process and hold your CV and use the information you have provided lawfully and in accordance with our Terms and Conditions and our Privacy Policy.