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IT Support / Helpdesk Engineer

Job Title: IT Support / Helpdesk Engineer
Contract Type: Contract
Location: Edinburgh, Scotland
Industry:
IT
Salary: £110 - £125 per day + depending on experience
Start Date: asap
Reference: BBBH57047_1522872337
Contact Name: Emer Meehan
Contact Email: e.meehan@parity.net
Job Published: April 04, 2018 21:05

Job Description

IT Support / Helpdesk Engineer - 4 months contract - Edinburgh

Helpdesk support engineer required for a 4 months contract based in Edinburgh with our public-sector client. You will be required to work on a busy helpdesk supporting various users on hardware and application issues.

Experience required -

  • Previous experience of working on helpdesk/service desk
  • Experience of receiving, logging and managing calls
  • Desktop, laptop and mobile device support including upgrade and configuration experience (Windows & Mac)
  • Experience of supporting printers and Audio-visual equipment
  • Knowledge of Active Directory and Office 365 and network issues with Wi-Fi/VPN
  • Experience of resolving a range of IT issues including hardware support, issue diagnosis and resolution.
  • Experience of remote desk support
  • Experience of asset database

If you have the skills and experience required, please send your CV for consideration.

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