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Italian Customer Service Manager- Travel Industry

Job Title: Italian Customer Service Manager- Travel Industry
Contract Type: Permanent
Location: London, England
Industry:
Salary: £35000.00 - £40000.00 per annum
Reference: BBBH59180_1541608782
Contact Name: Emma Passos
Contact Email: e.passos@parity.net
Job Published: November 07, 2018 16:39

Job Description

Italian Customer Services Manager- Travel Industry

£35k-£40k

London


This luxury travel company have build up an incredible reputation based on the way that they work with their customers and clients, ensuring a first class service for all. With a strong presence in Italy, this company have an excellent.


Your Skills & Experience;

  • Experience of managing large teams within a luxury environment and or/ an environment that supports the demands of high end international clients.
  • Excellent customer and people service skills, with the ability to motivate, develop and lead.
  • Excellent negotiation skills.
  • Proactive, positive and with a "can do" attitude.
  • Understanding of how to deliver performance against KPIs.
  • You'll need to demonstrate that you have excellent communication skills in English and Italian, both verbally and in writing. French and/or German are desirable.
  • Strong organisational and planning skills in a fast-paced environment, with a "high-intensity" summer season.
  • A creative mind with an ability to suggest improvements.

If you are able to demonstrate all of this, then please apply as soon as possible!

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