W1siziisimnvbxbpbgvkx3rozw1lx2fzc2v0cy9wyxjpdhktchjvzmvzc2lvbmfscy9qcgcvymfubmvylwrlzmf1bhqtam9ilmpwzyjdxq

Latest Opportunities

Connecting

Network Team Leader

Job Title: Network Team Leader
Contract Type: Contract
Location: Milton Keynes, Buckinghamshire
Industry:
IT
Salary: £450 - £500 per day
Reference: BBBH56506_1518018876
Contact Name: Sophie Snelson
Contact Email: s.snelson@parity.net
Job Published: February 07, 2018 15:54

Job Description

Network Team Leader - Contract - Milton Keynes

6 Month contract

£450 - £500pd

Due to the nature of the work current SC Clearance in required for this role.

As a Network Team Leader you will actively support and directly contribute to the delivery of organisational objectives and their dissemination, in support of the successful delivery of the business plan.

As a Network Team Leader you will be responsible for;

  • Providing 3rd line technical diagnosis and resolution of Incidents and Service Requests.
  • Accurately assess any proposed Request for Change (RfC) against business impact, cost, benefit and risk associated to maintaining the operational integrity of the platforms currently under support.
  • Recording and submitting iTime accurately within PRISM, on a weekly basis, in line with the corporate policy.
  • Understanding how the role contributes to the overall achievement of the wider GDT Operation objectives and actively seek to enhance positive contribution.
  • Providing a professional, integrated and effective platform support service to customers and internal delivery teams.
  • Collecting producing and sharing documentation.
  • Creating process designs and other similar documentation.
  • Leading in training sessions and other meetings with internal teams.
  • Contributing to the production of Management Information / internal KPI reports (when required), and Knowledge Based Articles.
  • Building strong working relationships with customers and internal support staff, managing expectations and escalations accordingly, working with honesty and integrity at all times.

Network Team Leader - Contract - Milton Keynes

6 Month contract

£450 - £500pd

Parity - Source, Develop, Transform

Parity Professionals Ltd acts in the capacity of an Employment Business when providing contract work finding services.