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On Boarding Team Leader

Job Title: On Boarding Team Leader
Contract Type: Permanent
Location: Warrington, Cheshire
Industry:
Salary: £24000 - £27000 per annum
Reference: BBBH56357_1516810185
Contact Name: Emma Passos
Contact Email: e.passos@parity.net
Job Published: January 24, 2018 16:09

Job Description


On Boarding Team Leader

£24k-£27k

Warrington

This role is to manage the On Boarding Team, ensuring that advisors have the necessary tools, skills and knowledge to achieve their targets and development objectives.

Key Responsibilities:

  • To manage the performance of the On Boarding Team to ensure all targets are achieved.
  • To maintain and improve standards within the team by developing skills, knowledge and
  • Deliver high quality coaching and performance management to staff.
  • To support the career development plans and training needs of team members
  • Manage complaints effectively and efficiently within agreed timescales.
  • To manage and analyse regular informal stakeholder feedback to improve service delivery.
  • To manage discipline, welfare and attendance management processes
  • Ensure effective resource planning and that performance targets are exceeded.
  • Produce reports and documents accurately and within timescales.
  • Accountable for risk assessments and all Health and Safety checks for their team.

You Will Have

  • Strong management experience.
  • Strong leadership and coaching skills with the ability to set clear objectives and deliver effective
  • The Ability to encourage and motivate others
  • Clear communication skills and be able to create trust and liberate potential.
  • Ability to set direction, plan and allocate resources.
  • Excellent communication skills: confident in preparing reports / documents and delivering
  • Ability to tackle performance problems objectively and effectively
  • The Ability to deal with difficult situations and staff issues in an assertive and supportive manner.

Parity Professionals - Source, Develop, Transform

Parity Professionals Ltd acts in the capacity of an Employment Agency when providing permanent recruitment services.

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