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On Boarding Team Leader

Job Title: On Boarding Team Leader
Contract Type: Permanent
Location: Warrington, Cheshire
Salary: £24000 - £27000 per annum
Reference: BBBH56357_1516810185
Contact Name: Emma Passos
Contact Email: e.passos@parity.net
Job Published: January 24, 2018 16:09

Job Description

On Boarding Team Leader



This role is to manage the On Boarding Team, ensuring that advisors have the necessary tools, skills and knowledge to achieve their targets and development objectives.

Key Responsibilities:

  • To manage the performance of the On Boarding Team to ensure all targets are achieved.
  • To maintain and improve standards within the team by developing skills, knowledge and
  • Deliver high quality coaching and performance management to staff.
  • To support the career development plans and training needs of team members
  • Manage complaints effectively and efficiently within agreed timescales.
  • To manage and analyse regular informal stakeholder feedback to improve service delivery.
  • To manage discipline, welfare and attendance management processes
  • Ensure effective resource planning and that performance targets are exceeded.
  • Produce reports and documents accurately and within timescales.
  • Accountable for risk assessments and all Health and Safety checks for their team.

You Will Have

  • Strong management experience.
  • Strong leadership and coaching skills with the ability to set clear objectives and deliver effective
  • The Ability to encourage and motivate others
  • Clear communication skills and be able to create trust and liberate potential.
  • Ability to set direction, plan and allocate resources.
  • Excellent communication skills: confident in preparing reports / documents and delivering
  • Ability to tackle performance problems objectively and effectively
  • The Ability to deal with difficult situations and staff issues in an assertive and supportive manner.

Parity Professionals - Source, Develop, Transform

Parity Professionals Ltd acts in the capacity of an Employment Agency when providing permanent recruitment services.

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