Latest Opportunities


Senior Infrastructure Technician

Job Title: Senior Infrastructure Technician
Contract Type: Permanent
Location: Coventry, West Midlands
Salary: Up to £37500.00 per annum
Start Date: ASAP
Reference: BBBH59127_1540398266
Contact Name: Henry Lello
Contact Email: h.lello@parity.net
Job Published: October 24, 2018 17:24

Job Description

Senior Infrastructure Technician


£37,500 pa

The client requires an individual with proven and clearly demonstrable experience in Microsoft OS based Infrastructure to provide support covering Windows 7 and Windows Server 2008 / 2012, Microsoft Exchange 2010, File and print, and Citrix.

Responsibilities include:

  • Maintains and makes recommendations on application and/or hardware support processes, and checks that all requests for support are dealt with according to agreed procedures.

  • Uses application management software and tools to investigate issues, collect performance statistics and create reports. Identifies and resolves complex issues with applications, following agreed procedures.

  • Undertakes complex and routine installations and de-installations of items of hardware and/or software. Corrects faults, calling on external resources if required

  • Document details of all hardware/software items that have been installed and removed so that configuration management records can be updated within Cherwell Service management tool.

  • Complete all service desk calls that have been allocated in agreed timescales, updating the task with relevant info, ensure customer is updated until resolution.

  • Assists in the managing of 3rd party support providers in relation to own sphere of control. Communicates with the suppliers on a regular basis regarding new and ongoing Projects.

Suitable applicants will therefore have:

  • Support, administration and installation of MS Windows Server
  • Citrix logon and performance troubleshooting
  • Active Directory configuration and maintenance
  • Server performance troubleshooting and problem solving
  • VMWare resource monitoring and troubleshooting and problem solving

Parity Professionals - Source, Develop, Transform

Parity Professionals Ltd acts in the capacity of an Employment Agency when providing permanent recruitment services.

We welcome applications from all sections of society and applicants will be considered on the basis of their suitability for the position

At Parity, we are committed to protecting your privacy, we will process and hold your CV and use the information you have provided lawfully and in accordance with our Terms and Conditions and our Privacy Policy.