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Senior IT Support - 2nd/3rd Line - O365 / Azure - Permanent

Job Title: Senior IT Support - 2nd/3rd Line - O365 / Azure - Permanent
Contract Type: Permanent
Location: Edinburgh, Scotland
Salary: £31000 - £34000 per annum + Excellent benefits
Reference: BBBH60211BH_1555608638
Contact Name: Billy Henchy
Contact Email: b.henchy@parity.net
Job Published: April 18, 2019 18:30

Job Description

Senior IT Support - 2nd/3rd Line - O365 / Azure - Permanent

An exciting opportunity for an experienced Senior IT Support Professional to work for a large organisation in Edinburgh. You will be involved with resolving support requests directly from managed service clients, using existing skills and knowledge as well as where appropriate, using relevant support and vendor resources to find resolution

Essential skills:

  • Proven IT Support experience (2nd and/or 3rd line) which may have been in a Network Administrator or Infrastructure Support capacity.
  • Ability to adapt quickly to a fast paced environment and deal with multiple tasks and projects, as required.
  • Experience of managing and deploying Microsoft technologies such as Windows Desktop & Server, Active Directory, Exchange & System Centre.
  • Current MCSA/MCSE and/or CCNA IT certification or ability to demonstrate a similar level of knowledge.

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