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Senior Service Manager

Job Title: Senior Service Manager
Contract Type: Contract
Location: Glasgow, Scotland
Industry:
IT
Salary: Up to £0.00 per annum
Reference: BBBH60237_1551351695
Contact Name: Rachel Beattie
Contact Email: r.beattie@parity.net
Job Published: February 28, 2019 11:01

Job Description

Senior Service Manager - 6 months - Glasgow

This post will be responsible for management of the partners Infrastructure, the management of the outsourced service contracts and collaboration with the wider teams ensuring a high level of service to the organisation.

Essential Skills:

  • Significant experience of managing and leading technical teams
  • Managing end user compute, O365 and cloud infrastructure teams
  • Managing infrastructure projects
  • Set-up and management of Disaster Recovery arrangements
  • Ability to manage 3rd party relationships with suppliers
  • Ability to provide technical direction to Desktop Support service
  • Qualified to degree level or equivalent qualification in an IT related discipline (SCQF Level 9/10)
  • Microsoft Azure MCSA/MCSE and VMware VCP certification desirable, although not essential if relevant experience can be demonstrated.

About You
The role will suit an individual with progressive experience in IT who is comfortable owning and managing infrastructure both on premise and in the cloud and ensuring that SLAs and KPIs meet and exceed business need, whilst at the same time having the adaptability to roll up their sleeves and work flexibly on a variety of IT activities.

Essential key technologies used (but not limited to):
* O365
* Microsoft Windows 7/10
* Microsoft Direct Access
* Windows server 2003 onwards
* Microsoft OPP
* Azure IAAS, SAAS, PAAS
* Azure AD (sync on prem & cloud)
* VMware/HyperV
* Microsoft telephony
* Power BI
* Dynamics
* SharePoint



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