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Senior Technical Analyst

Job Title: Senior Technical Analyst
Contract Type: Permanent
Location: Gourock, Inverclyde
Industry:
IT
Salary: £0.00 - £40000 per annum + great benefits
Start Date: ASAP
Reference: BBBH56764_1520851596
Contact Name: Sarah Anderson
Contact Email: s.anderson@parity.net
Job Published: March 12, 2018 10:46

Job Description

Senior Technical Analyst - PERMANENT - GREAT BENEFITS

An opportunity for an experienced Senior Technical Analyst has arisen with one of our clients based on the West Coast of Scotland. You will be responsible for 1st to 3rd Line technical support - supporting front line operations with access requests, handling loss-of-service incidents, managing and supporting regular systems as well as inputting technical solutions for change projects. You will have extensive analytical experience as well as an end-to-end understanding of support principles and be able to provide operational and technical support to users.

Essential Skills:

  • ITIL v3 Foundation accredited
  • Minimum 5 years' experience in similar role
  • Stakeholder management experience
  • Technical infrastructure and network knowledge

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