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Service Delivery Manager

Job Title: Service Delivery Manager
Contract Type: Contract
Location: Milton Keynes, Buckinghamshire
Industry:
IT
Salary: £0.00 per day
Reference: BBBH54972_1504523911
Contact Name: Victoria Haughton
Contact Email: v.haughton@parity.net
Job Published: September 04, 2017 12:18

Job Description

Service Delivery- Continuous Improvement- Budgetary Control- Stakeholder Engagement- ITIL

Service Delivery Manager

Our Public Sector client is recruiting for a Service Delivery Manager on a contract basis for 6 months initially. SC Clearance is required for this role.

You will be responsible for the effective delivery of the defined services through the delivery cycle.

Key Responsibilities;

  • Managing business relationships with internal and external stakeholders
  • Identify areas of growth with the customer
  • Ensure that services are delivered in line with business standards
  • Ensure a cost effective service is achieved.
  • Management of budget
  • Manage relationships with Operational teams, Project Managers, Product Owners and Technical Architects.
  • Make the relevant parties aware of any disruptions to the service or major amendments
  • Produce relevant monthly reports
  • Conduct service reviews

Experience Required;

  • Customer relationship management
  • ITIL Foundation Certificate would be ideal
  • Strategy development
  • Financial and Budgetary control and management
  • Internal and External stakeholder engagement

If you feel your experience matches the above description please apply for immediate consideration.

Service Delivery- Continuous Improvement- Budgetary Control- Stakeholder Engagement- ITIL

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