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Service Design Analyst / Active Directory / Bristol / £375

Job Title: Service Design Analyst / Active Directory / Bristol / £375
Contract Type: Contract
Location: Bristol, England
Salary: £340 - £375 per day
Start Date: ASAP
Reference: BBBH58605_1536137189
Contact Name: Ryan Gladding
Contact Email: r.gladding@parity.net
Job Published: September 05, 2018 09:46

Job Description

Service Design Analyst / Active Directory / Bristol / £375

Service Design / Linux / Active Directory / Bristol / 3 Months / £375pday

We are recruiting on behalf of one of the UK's largest insurance brands within the UK. This role will be designing and transitioning regional service changes for Security Platforms being implemented under the Global Information Security Transformation Programme.

As IT Service Design Analyst, you will be required to assist with project delivery by building, gaining agreement, communication and delivery of the regional service support model. You will also need to identify what resources will be needed to support the solution and what the support requirements will be in terms of Service Desk, Global and Regional Service Operations, and Release & Deployment Management, as well as other stakeholders i.e. third-party vendors.

Key Responsibilities:

  • Create and deliver the Service Design and Introduction deliverables such as Operational Acceptance Criteria, Service Definition Documentation.
  • Work with Project Stakeholders to ensure adherence to operational acceptance criteria.
  • Raise service related risks and issues to the Project Manager when necessary.
  • Champion the function of Service Design and Introduction to teams within and outside of IT Technical Products.
  • Contribute to continual service improvement activities to ensure a robust and efficient function which serves the needs of the business
  • Develop a (people) change management plan (including communications) and implement for the services being changed.
  • Define and documenting the local JML access provisioning and recertification process.

Service Design Analyst / Active Directory / Bristol / £375

Service Design / Linux / Active Directory / Bristol / 3 Months / £375pday

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