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Service Desk Analyst

Job Title: Service Desk Analyst
Contract Type: Contract
Location: Alloway, South Ayrshire
Industry:
IT
Salary: Up to £107.70 per day
Start Date: ASAP
Reference: BBBH59886_1548412358
Contact Name: Jonathan Perry
Contact Email: j.perry@parity.net
Job Published: January 25, 2019 10:32

Job Description

Contract Service Desk Analyst - Ayrshire

Essential Skills and Experience:

  • Proven track record of delivering 1st level Service Desk
  • Track record of delivering desk-side support to the client estate.
  • Excellent investigative and problem-solving skills
  • Very good organisational skills and an ability to prioritise tasks and deliver to deadlines
  • Very good communication skills both written and oral
  • Strong customer focus with an ability to identify and implement service and process improvements to provide even greater customer satisfaction
  • Very good knowledge of a range of technologies including Windows 7, Windows 10, Apple OSX (desirable)
  • Inside I35

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