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Service Desk Analyst

Job Title: Service Desk Analyst
Contract Type: Contract
Location: Edinburgh, Scotland
Industry:
IT
Salary: Up to £120 per day
Start Date: ASAP
Reference: BBBH59075_1539968074
Contact Name: Rhys Jones
Contact Email: r.jones@parity.net
Job Published: October 19, 2018 17:54

Job Description

Service Desk Analyst - Edinburgh - £120 per day - 3 Months

Please note clearance to Baseline Personnel Security Standard required in advance of start date.

Essential:

  • Significant technical competence with IT, familiar with using and supporting Microsoft Office, e-mail, and business applications (Technical skills)
  • Previous work experience in a Service Desk environment
  • A good understanding of IT systems, applications and their use within the Registers of Scotland business environment.
  • Possesses an understanding of ITIL and IT Service Management principles.
  • Previous experience working within an agile environment.
  • Previous experience of using an IT Service Management toolset (e.g. ServiceNow)

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