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Service desk Analyst - Edinburgh - 6 weeks - immediate start

Job Title: Service desk Analyst - Edinburgh - 6 weeks - immediate start
Contract Type: Contract
Location: Edinburgh, Scotland
Industry:
IT
Salary: £36 - £37 per annum
Start Date: ASAP
Reference: BBBH58400_1534253958
Contact Name: Barbara Tomaszewska
Contact Email: B.Tomaszewska@parity.net
Job Published: August 14, 2018 14:39

Job Description


We have an exciting opportunity for an experienced Service Desk Analyst for 6 weeks contract - based in Edinburgh

Main duties:

  • Answering calls and triaging all types of tickets at a first line level.
  • Windows 10
  • Office
  • Active directory administration
  • Change Control of the desktop environment
  • Management and resolution of calls using the customer's service management package
  • VOIP support
  • Deployment of desktops and laptops to new and existing users
  • Patching and 1st line network support

Essential:

  • Experience in Service Desk role in very formal environment
  • availability to start on Monday 20th August 2018

Desirable:

  • experience of working in legal background

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