Latest Opportunities


Service Desk Analyst - Edinburgh - Permanent

Job Title: Service Desk Analyst - Edinburgh - Permanent
Contract Type: Permanent
Location: Edinburgh, Scotland
Salary: £0.00 - £29000 per annum + Excellent benefits
Start Date: asap
Reference: BBBH59563_1549643615
Contact Name: Rhys Jones
Contact Email: r.jones@parity.net
Job Published: February 08, 2019 16:33

Job Description

Service Desk Analyst - Edinburgh - Permanent - £29k

Are you an experienced IT support engineer looking for the next step in your career?

Would you like to work for one of Edinburgh's leading professional services organisations?

Would you like to work with new and emerging technology?

If so please get in touch to discuss this excellent opportunity.

An opportunity has arisen for an experienced Service Desk Analyst to work for a large organisation in Edinburgh. You will be responsible for:

  • Providing 1st and 2nd line application, OS and hardware support for internal and remote workers.
  • Resolving user issues in a timely fashion and to escalate with relevant details where appropriate
  • Contributing to the development and documentation of IT procedures and processes.

What we are looking for:

  • Service Desk experience providing support to a multi-site organisation
  • Strong technical support capability covering Windows 10, MS Office, Active Directory, MS Exchange and iOS configuration
  • Experience of Image capture and deployment, iManage, Citrix, Windscribe, Workshare, Mobile Iron and Mimecast

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We welcome applications from all sections of society and applicants will be considered on the basis of their suitability for the position

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