Service Desk Analysts - Dundee
|Job Title:||Service Desk Analysts - Dundee|
|Salary:||£100 - £110 per day|
|Start Date:||October 2018|
|Contact Name:||Jessica Roberts|
|Job Published:||October 05, 2018 17:33|
Service Desk Analyst - 6 month contract - Dundee
Our public sector client is looking for a skilled Service Desk Analyst with proven 1st line support expereince to join their team based in Glasgow. You will be responsible for supporting users, providing best practice IT support.
- Background in customer service, good telephony skills and ability to work in a high pressured environment
- Previous expereince of providing 1st line IT support within a service desk environment.
- Excellent customer service skills with ability to translate technical information into easy to understand language
- Expereince of resolving user issues in a timely manner with excellent organisational skills
The ideal candidate will have previous expereince of working with public sector or government and would ideally hold an ITIL v3 Foundation Certificate.
Parity - Source, Develop, Transform
Parity Professionals Ltd acts in the capacity of an Employment Business when providing contract work finding services.
We welcome applications from all sections of society and applicants will be considered on the basis of their suitability for the position
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