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Service Improvement Manager / Lean Review /12 months/ Barrhead

Job Title: Service Improvement Manager / Lean Review /12 months/ Barrhead
Contract Type: Contract
Location: Barrhead, East Renfrewshire
Salary: £190 - £230 per day
Start Date: February 2018
Reference: BBBH56359_1516811923
Contact Name: Barbara Tomaszewska
Contact Email: B.Tomaszewska@parity.net
Job Published: January 24, 2018 16:38

Job Description

Service Improvement Manager / 12 months / Barrhead / £190 - £230 per day

We have a fantastic opportunity for an experienced Service Improvement Manager with our public-sector client for a 12 months contract based in Barrhead.

In this role you will be responsible for planning, implementing and delivering specific lean reviews, redesigns and projects. You will be involved in ambitious programmes of change where the team will need to work to challenging timescales and drive innovative proof of concept.

Main duties:

  • Planning, scoping and shaping of lean reviews
  • Provide regular documented highlight reports, and exception reports as appropriate, to keep stakeholders and the governance structure appraised of progress and the achievement of key milestones
  • Provide regular and honest appraisals of progress, risks and issues to the PMO Manager as directed.
  • Troubleshoot potential problems that might hinder project delivery, and highlight to the PMO Manager for guidance and support


  • Knowledge of Business Change Project methodologies
  • Experience of developing option appraisals and business cases
  • Experience of demand analysis & process mapping
  • Experience of Change Documentation e.g. Initiation Documents, Mandates, Briefs etc.
  • Experience of Business Analysis & Requirements gathering, Benefits realisation, scoping and project planning
  • Experience of building positive relationships with a variety of stakeholders including partners, customers, council colleagues, trade unions, other councils
  • Experience of working in collaboration
  • Awareness of risk management issues in a project environment

this role falls inside IR35 legistlation

Please supply your CV for consideration

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