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System Administrator - ServiceNow / ITIL / ITSM - 6 months

Job Title: System Administrator - ServiceNow / ITIL / ITSM - 6 months
Contract Type: Contract
Location: Edinburgh, Scotland
Industry:
IT
Salary: Up to £0.00 per day
Start Date: ASAP
Reference: BBBH58549_1535565456
Contact Name: Emily Cotterill
Contact Email: e.cotterill@parity.net
Job Published: August 29, 2018 18:57

Job Description

SYSTEM ADMINISTRATOR - ServiceNow/ITIL/ITSM Management
6 months (Outside IR35), Edinburgh

Our Edinburgh based client has a fantastic opportunity for an experienced System Administrator for an initial 6 month contract (outside IR35).

The successful candidate will ideally have a background covering:

  • Administration including but not limited to:
    • User account management.
    • System access, data and instance security management
    • CMDB maintenance.
    • Mid-server management.
    • Integrations with other systems through SOAP/REST.

  • Support including but not limited to:
    • Resolution and escalation of ServiceNow related issues and risks.
    • Proactive monitoring, maintenance and support of system performance, data, capacity and capability and recommending improvement opportunities.
    • Managing upgrades, patches and system clones to the platform.
    • Creating and supporting of reports and analytics which can help with identifying KPIs within the system

Candidates will also ideally come with experience of liaising with senior stakeholders in a consultative manner, providing system guidance and advice.

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