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Technical customer support

Job Title: Technical customer support
Contract Type: Permanent
Location: Manchester, Greater Manchester
Industry:
Salary: £0.00 - £30 per annum
Reference: BBBH56295_1516981941
Contact Name: Lorraine Cunningham
Contact Email: l.cunningham@parity.net
Job Published: January 26, 2018 15:52

Job Description

Implementation/ Tableau / JIRA / REST/ API / Microsoft/ salesforce/ SharePoint

Fantastic opportunity to join an established, fun and growing company whose passion is to make the working environment safer and of a higher quality to people worldwide.

This position would suit an individual who is passionate about tech, enjoys problem solving, putting safety first with a good work ethic, attention to detail, and the ability to hit the ground running as part of an already successful marketing team.

The role:

You will be the type of person who loves to problem solve, you will help customers automate workflow, diagnose and fix issues.

Collaborate with engineers to develop and deliver internal software tools

Demonstrate to customers the integrations and provide technical support during and after deployment.

you're not phased Simple data types, especially JSON, CSV, XML.

Take customer requirements

Work with our client's success team to assist customers in getting setup with existing integration solutions

Assessing and scoping of needed API and Integration improvements and solutions

Working with our API development team to prioritise any needed API improvements

Deliver minor API improvements directly and defer major improvements for the core API team to build

Required Skills:

Some software development such as Javascript and/or Python preferred but not limited to would be a great plus.

JIRA/Confluence or similar experience

Using 'DevTools' in a web browser to diagnose issues

Data syncing concepts (e.g. push vs pull model)

General understanding of web services and REST API/CRUD fundamentals

Tableau, Google sheet, salesforce, SharePoint, JIRA

REST API client development

JSON, CSV, XML.

Benefits:

Salary negotiable, depending on experience

Free breakfast and lunch everyday

Fun environment, with ping pong table, video games and more

Learning opportunities with the change to attend conferences and events.

Flexible working. No suits and no set hours

Implementation/ Tableau / JIRA / REST/ API / Microsoft/ salesforce/ SharePoint

Parity Professionals - Source, Develop, Transform

Parity Professionals Ltd acts in the capacity of an Employment Agency when providing permanent recruitment services.

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