Technical customer support
Job Title: | Technical customer support |
Contract Type: | Permanent |
Location: | Manchester, Greater Manchester |
Industry: | |
Salary: | £0.00 - £30 per annum |
Reference: | BBBH56295_1516981941 |
Contact Name: | Lorraine Cunningham |
Contact Email: | l.cunningham@parity.net |
Job Published: | January 26, 2018 15:52 |
Job Description
Implementation/ Tableau / JIRA / REST/ API / Microsoft/ salesforce/ SharePoint
Fantastic opportunity to join an established, fun and growing company whose passion is to make the working environment safer and of a higher quality to people worldwide.
This position would suit an individual who is passionate about tech, enjoys problem solving, putting safety first with a good work ethic, attention to detail, and the ability to hit the ground running as part of an already successful marketing team.
The role:
You will be the type of person who loves to problem solve, you will help customers automate workflow, diagnose and fix issues.
Collaborate with engineers to develop and deliver internal software tools
Demonstrate to customers the integrations and provide technical support during and after deployment.
you're not phased Simple data types, especially JSON, CSV, XML.
Take customer requirements
Work with our client's success team to assist customers in getting setup with existing integration solutions
Assessing and scoping of needed API and Integration improvements and solutions
Working with our API development team to prioritise any needed API improvements
Deliver minor API improvements directly and defer major improvements for the core API team to build
Required Skills:
Some software development such as Javascript and/or Python preferred but not limited to would be a great plus.
JIRA/Confluence or similar experience
Using 'DevTools' in a web browser to diagnose issues
Data syncing concepts (e.g. push vs pull model)
General understanding of web services and REST API/CRUD fundamentals
Tableau, Google sheet, salesforce, SharePoint, JIRA
REST API client development
JSON, CSV, XML.
Benefits:
Salary negotiable, depending on experience
Free breakfast and lunch everyday
Fun environment, with ping pong table, video games and more
Learning opportunities with the change to attend conferences and events.
Flexible working. No suits and no set hours
Implementation/ Tableau / JIRA / REST/ API / Microsoft/ salesforce/ SharePoint
Parity Professionals - Source, Develop, Transform
Parity Professionals Ltd acts in the capacity of an Employment Agency when providing permanent recruitment services.

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