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Technology Manager

Job Title: Technology Manager
Contract Type: Contract
Location: London, England
Industry:
IT
Salary: £35 - £40 per hour + Inside IR35
Start Date: ASAP
Reference: BBBH60597_1553880237
Contact Name: Michael Hartley
Contact Email: m.hartley@parity.net
Job Published: March 29, 2019 17:24

Job Description

Technology Manager - Initial 2 Month Contract - £35-40ph Inside IR35 - London

Our Public Sector client is looking for a Technology Manager to oversee the evaluation of new technologies, provide technical appraisals, agree commercial arrangements and ensure that services provided by 3rd party suppliers meet agreed targets.

Duties:

  • Provide technical and management leadership to the End User Technology team including PDR, 1:1's, team meetings, dealing with poor performance and succession planning
  • Ensure there are close working relationships with projects and the other service teams
  • Review and analyse complex support problems affecting overall delivery of the End User Technology service and act as a decision making authority on the appropriate course of action
  • Accountable for ensuring that the End User Technology Team are skilled to meet customers needs / requirements of the Technology implemented within the organisation
  • Monitor, report on and proactively improve the levels of service delivered to End User Technology customers
  • Deliver at all times high quality leadership through a mixture of experience, skills, mentoring and best practices
  • Provide an effective working environment that stimulates, motivates and promotes success
  • Ensure, manage and measure high quality customer interactions and relations within the team
  • Manage the cost of operation for the End User Technology elements of the Service Support - Service Catalogue
  • Work with the relevant parties to ensure that all End User Technology services comply with licensing requirements and participate in Software Asset Management processes
  • Provide expert technical appraisal and sign-off on End User Technology catalogue and non-catalogue hardware purchases

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