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Telecoms Officer - Broadband - Telecoms

Job Title: Telecoms Officer - Broadband - Telecoms
Contract Type: Contract
Location: London, England
Industry:
Salary: £150 - £175 per day
Start Date: asap
Reference: BBBH57461_1525964113
Contact Name: Jordan Davidson
Contact Email: j.davidson@parity.net
Job Published: May 10, 2018 15:55

Job Description

Telecoms Officer - Broadband - Telecoms

Telecoms Officer is currently required to work for a leading government client in London on a 3-month contract.

The Telecoms Officer will have following experience:

  • Process orders and administer Broadband services whiles liaising with customers and suppliers to manage the installation and or removal of Broadband services.
  • Maintain detailed and accurate records as part of the project including as part of the discovery stage details of service using existing service. Post migration of service ensure records are updated including device admin and Wi-Fi credentials.
  • Respond to Broadband incidents and requests logged in Digital Services Service Management Platform.
  • Assist with the investigation and resolution of Broadband faults and problems, liaising with second line colleagues and third-party suppliers as required
  • A good knowledge of telecoms and associated services
  • Good analytical skills to enable assist in problem solving of technical faults/issues
  • Excellent attention to detail and strong numeric skills
  • Experience of dealing with third party service providers
  • Ability to grasp new concepts and terminology and learn new systems and services quickly.
  • Good knowledge of mobile telephone technology and services

If you are interested in this role apply now!!

Telecoms Officer - Broadband - Telecoms

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