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Telesales Advisor- B2C- Inbound Leads

Job Title: Telesales Advisor- B2C- Inbound Leads
Contract Type: Permanent
Location: Warrington, Cheshire
Industry:
Salary: £20000.00 - £24000.00 per annum
Reference: BBBH57377_1526466451
Contact Name: Emma Passos
Contact Email: e.passos@parity.net
Job Published: May 16, 2018 11:27

Job Description


Telesales Advisor- B2C- Inbound Leads
£20K - £24k + 12k OTE
Warrington


We have a new opportunity for a Telesales Advisor join a growing company in Warrington.
The ideal candidate will have proven B2C Telesales experience in a targeted customer focused role, have the ability to identify customer needs and expectations and sell our product.

Key responsibilities:

  • Making outbound sales calls to prospective new clients from warm leads
  • Using excellent fact finding skills to ensure the customer receives the best product for them
  • Cross selling and up selling across the group
  • Building instant rapport with customers
  • Utilising sales techniques and skills to close deals
  • Ensuring call quality is maintained in all calls
  • Confident in dealing with outbound/inbound calls
  • Experience in working with large volume of calls
  • Confident and comfortable dealing with warm leads as well as cold leads



Personal Specification:

  • Excellent communication skills (written and oral) and active listening skills
  • PC literacy (knowledge of word, excel, email and internet)
  • Excellent team player, positive and dynamic personality
  • A "can do" confident attitude and highly motivated
  • Strong customer focus and excellent customer service skills
  • Able to handle and appease difficult customers
  • Tenacious, works well under pressure
  • Attention to detail, hardworking and reliable
  • Able to identify customer needs and confident to sell the benefits


Hours:

You will be required to work a 40 hours week with a rotated shift pattern between the hours of 8am and 8pm Monday to Friday and 10-4pm on Saturdays.

Perks of the job:

Competitive salaries, training and a range of employee benefits, including:

  • 23 days holiday per year (increasing to 28 days with length of service)
  • Childcare vouchers
  • Lunch on us, once a month
  • Fresh fruit every day
  • Private healthcare
  • Free independent financial advice


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Parity Professionals Ltd acts in the capacity of an Employment Agency when providing permanent recruitment services.

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