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User Research Officer - GDS - 16 months

Job Title: User Research Officer - GDS - 16 months
Contract Type: Contract
Location: Giffnock, East Renfrewshire
Salary: £135 - £155 per day
Start Date: Jan 2019
Reference: BBBH59245BH_1548423113
Contact Name: Jessica Roberts
Contact Email: j.roberts@parity.net
Job Published: January 25, 2019 13:31

Job Description

User Research Officer - 16 month contract - Giffnock

Our public sector client based in Giffnock has an exciting opportuntiy for a skilled User Research professional, you will be responsible for carrying out a varied range of user research activities, communicating user findings to digital team to support ongoing service improvement projects and ensuring developments meet user requirements.

Essential skills:

  • Experience of conducting comprehensive user research using a wide range of user research activities
  • Excellent understanding of digital customer service
  • Experience of using web analytics and other insights to integrate customer data and research findings
  • Experience of advising digital content teams or creating digital content solutions.
  • GDS experience

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